More investment in front line staff is the public’s top priority for Health and Social Care services, according to the Patient and Client Council’s ‘People’s Priorities’ report.
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The Downe A&E.[/caption]
Louise Skelly of the Patient and Client Council said: “We know from the many conversations we’ve had with people that they value the care they receive from those working in Health and Social Care.
“People feel that hospitals do not have enough nursing and medical staff to cope with demands on the service, particularly inpatient wards and Accident and Emergency units.
“People want to understand how money is being spent and it’s up to decision makers to demonstrate to people they are listening.”
The report also shows that people want waiting times to be shorter and want assurances around the quality of care. People noted a range of concerns with hospital care, such as hospital cleanliness and poor treatment.
The Patient and Client Council is looking to the decision makers to reflect the people’s priorities in the planning and delivery of services for the coming year. Now more than ever, its important the public are properly engaged in decisions about the future of services.
If you are concerned or want to talk about any aspect of Health and Social Care, you can contact the Patient and Client Council on 0800 917 0222.
A full copy of the report is available in the ‘Reports’ section of the Patient and Client Council website:
www.patientclientcouncil.hscni.net
The top ten priorities identified are: Priority 1: Frontline health and social care staff
Priority 2: Waiting times
Priority 3: Quality of care
Priority 4: Care of older people
Priority 5: A&E services
Priority 6: Funding, management and cost-effectiveness
Priority 7: GP services
Priority 8: Access to a full range of health and social care services locally
Priority 9: Cancer services
Priority 10: Health and social care services for children and young people.
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