Housing Executive support local tenants during Covid 19 lockdown.
Throughout the Covid 19 crisis, the Housing Executive has been keeping in touch with tenants to check how they are coping throughout this uncertain time.
Patch manager.
The Executive has been keeping tenants updated daily through our online and social media platforms, however, not all of their residents have access to these services.
Fiona McVerry, Newry Patch manager said: “The 13 patch managers in the Newry and Mourne area area have been providing the personal touch and are reaching out to some of the older residents to ensure that we are doing everything we can to support them through this lockdown period.
“This has allowed us to identify tenants who require help with food delivery services, prescription collections or just to provide a friendly voice to help eliminate the feeling of isolation, which is proving to be hugely successful with our tenants.
““When I was tasked with this job I was slightly apprehensive as I wasn’t sure how it would be received.
“As our local office is currently closed, it’s important that we stay connected to our tenants and keep them informed.
“Making the calls has been reassuring to the communities, it’s helping to keep people connected and it’s been very fulfilling on a personal level.”
Local resident Michael McCann, aged 70 from Meigh said: “I was very surprised to get the call but it was also very welcome.
“I’m feeling very isolated at the minute because I’m usually a very outgoing person but I can’t get out and about, so it was really nice to hear a friendly voice.
“I didn’t think that an organisation like the Housing Executive would be ringing to see how I was getting on, but I felt that it was a very thoughtful and genuine call.”
Patch Manager’s can be contacted on 03448 920 900 and for further information on our services during the Coronavirus pandemic visit the FAQ’s section at:
