Maxol Clough Service Station wins Store of the Year Award
Maxol Clough is celebrating after securing a big win at the annual Maxol Excellence Awards hosted at the Merchant Hotel in Belfast recently.
The popular store was presented with the coveted Store of the Year Award for high scores across all award categories and their outstanding engagement with the local community.xa0
The annual scheme promotes and rewards excellence in station and store standards, customer experience, and community engagement across the Maxol network.
Standards are assessed through store audits by regional managers and the team from head office, along with mystery shopper visits and reviews of each store’s local community engagement, which includes fundraising activities for Maxol’s nominated charity, Guide Dogs NI.xa0xa0xa0xa0xa0
In 2024, the store proudly raised over £4,500 for various charities through a range of community events, including bucket collections, coffee mornings, and spin-a-thons. One dedicated customer advisor even went the extra mile by participating in the London Marathon to support the store’s fundraising efforts.
The Clough Service Station team has a strong relationship with Cumran Primary School, donating Easter eggs and Christmas selection boxes to pupils, providing fresh fruit and bottled water for Sports Days, and even joining in the fun on World Book Day with staff members dressing up in costume.
Additionally, the team extends their generosity to the wider community by donating Easter eggs and selection boxes to residents of Orchard Grove Care Home.xa0
Brian Donaldson, CEO of The Maxol Group, said: “Our stores are truly ‘at the heart of it’— serving local communities and that’s why it’s important we hold ourselves to the highest standards and champion best practice across our stores.xa0xa0
“The continued success of our business is driven by the passion, commitment, and drive for continuous improvement that we see from our fantastic teams, and it’s what makes us an industry-leading convenience retailer.
“I want to extend my heartfelt congratulations to Nicola and her team, who continue to set the gold standard across the Maxol network.”xa0
Billy Moore, Group Finance Director, Henderson Group, said: “We are honoured that Maxol EUROSPAR Clough has been named Store of the Year 2024.
“This accolade reflects our team’s unwavering commitment to delivering outstanding service and our valued partnership with Maxol, which enhances our offering for both local shoppers and visitors.
“Together, we provide an exceptional shopping experience within our local community.”xa0
Nicola Magee, Clough Service Station Site Manager added: “We are incredibly proud to have been named ‘Store of the Year’. From maintaining the highest standards and delivering outstanding customer service to actively engaging with our community, our team’s dedication has been the cornerstone of this achievement.
“This recognition is a testament to the hard work and passion that each member of the Maxol EUROSPAR Clough team brings every day.”xa0
A further six service stations across Northern Ireland were recognised for their exceptional efforts including:
- Maxol A26 Tannaghmore in Antrim,
- Maxol Braid River in Ballymena,
- Maxol Edenderry on the Crumlin Road,
- Independent Dealer owned and operated locations at Litter’s Maxol in Portadown,
- Kenny’s Kilrea Service Station in Coleraine,
- and Mulkerns Maxol in Newry.xa0
For further information on Maxol, visit:
u202fwww.maxol.ie.
